Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Lily AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use the Service.
These Terms constitute a legally binding agreement between you and Lily AI ("we," "us," or "our"). We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after modifications constitutes acceptance of the updated Terms.
2. Description of Service
Lily AI is a desktop application that provides AI-powered assistance through voice and text interactions. The Service includes:
- Multi-modal AI agent capabilities (voice, text, screen access)
- Desktop automation and workflow assistance
- Natural language processing and command execution
- Integration with various desktop applications and services
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
3. User Accounts and Registration
3.1 Account Creation
To use certain features of the Service, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access or security breach
3.2 Account Eligibility
You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
4. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:
- Use the Service for any illegal, harmful, or fraudulent activity
- Violate any applicable laws, regulations, or third-party rights
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers connected to the Service
- Use automated systems (bots, scrapers) to access the Service without permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Transmit viruses, malware, or any other harmful code
- Impersonate any person or entity or misrepresent your affiliation
- Use the Service to generate or distribute spam, harassment, or abusive content
- Violate the intellectual property rights of others
5. Intellectual Property Rights
5.1 Our Rights
The Service, including its original content, features, functionality, and software, is owned by Lily AI and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
5.2 Your Content
You retain ownership of any content you create, input, or generate using the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, process, and display Your Content solely for the purpose of providing and improving the Service.
You represent and warrant that you have all necessary rights to grant this license and that Your Content does not violate any third-party rights or applicable laws.
6. Payment and Billing
6.1 Subscription Plans
The Service may offer free and paid subscription plans. Paid plans are billed on a monthly or annual basis, as selected during registration. Prices are subject to change with notice.
6.2 Payment Terms
By subscribing to a paid plan, you agree to pay all fees associated with your subscription. Payments are processed by third-party payment processors. You are responsible for providing accurate payment information and authorizing charges.
6.3 Refunds and Cancellations
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. Refunds are provided at our discretion and in accordance with applicable laws. No refunds will be issued for partial billing periods.
7. Disclaimers and Limitations of Liability
7.1 Service Availability
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.
7.2 Limitation of Liability
To the maximum extent permitted by law, Lily AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.
Our total liability for any claims arising from the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Lily AI, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit, post, or transmit through the Service.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and associated data
- All provisions of these Terms that by their nature should survive termination will survive
You may terminate your account at any time by contacting us or using the account deletion feature in the Service.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. You waive any right to participate in a class-action lawsuit or class-wide arbitration.
11. Miscellaneous
11.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lily AI regarding the Service.
11.2 Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
11.3 Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@lily-ai.com
Support: support@lily-ai.com